FAQS

TYMELESS STONE

How Long Does Shipping Take?

Products usually ship out within 5 to 7 business days.

How do I Change or Cancel my order?

Every purchase is a final sale.

Can I Return or Exchange?

Unfortunately, we don't do returns or exchange.

How Do I Check The Status Of My Order?

Check our Track Your Order Page: https://tymelessstone.com/pages/track-your-order

My item was stolen. How can I get a refund?

Unfortunately, we are not responsible for loss or stolen items.

I gave incorrect address. Can I get a Refund?

We are sorry to inform you if you provided incorrect address at check out, a refund will not be granted.

What method is used for shipping?

All packages or shipped USPS and FedEx only.

Does Tymeless stone ship to PO Box?

We do not under any circumstances ship to PO Box.

Are all your items Cruelty-Free?

Yes, all our items are cruelty-free no animal testing performed.